FAQs

If you don’t find help in the FAQs below, please email webmasters@nephc.org for help!

I started registration, but it was interrupted before completing payment. Now what do I do?

Don’t worry, we can still do this!
1) First you must be logged in to the site.
2) In the “Members Only” drop-down, click on “Account Information”
3) Then click on hyperlink “View Details” do the right of the membership you selected.
4) In the next page, there is a table. In the row labeled “Actions” you may see some of the following options depending on your account status: “Retry payment”, “Renew”, “Cancel”, or “Abandon”.  If you have not yet paid the membership dues, click on “Retry payment”.

After you finish the payment process, please also complete the waiver!
1) In the “Members Only” drop-down, hover over “Account Information” and then click on “Waiver”
2) Fill in and submit waiver.